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WordPress SugarCRM Buyer Portal / SugarCRM Buyer Portal for WordPress plugin supplies a web-based assist channel on your customers-allowing them to resolve their inquiries with out contacting a customer support consultant. It integrates your SugarCRM with WordPress. A Buyer Portal is extra targeted on assist wants, so your prospects can work together with instances and is an effective way for a corporation to permit its prospects to authenticate into their devoted inner system and entry restricted information.
- Buyer can create a case for a problem or an issue.
- Buyer can view and replace personal created instances.
- Buyer can create and look at feedback of the case.
- Buyer can register, login and create a personal profile.
- Buyer can view or replace their very own profile.
- Buyer can search the instances.
- Improve buyer communication, interplay and satisfaction.
- Decrease assist prices.
- WordPress admin can allow or disable a Buyer Portal registration.
- WordPress admin can management the structure of Case and Contact (Buyer Portal Consumer). In addition they assist decide which fields are seen or not.
1.0.0 - Preliminary launch