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WordPress SugarCRM Customer Portal | SugarCRM Customer Portal for WordPress (Add-ons)


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WordPress SugarCRM Customer Portal / SugarCRM Customer Portal for WordPress plugin provides an online support channel for your customers-allowing them to resolve their inquiries without contacting a customer service representative. It integrates your SugarCRM with WordPress. A Customer Portal is more focused on support needs, so your customers can interact with cases and  is a great way for an organization to allow its customers to authenticate into their dedicated internal system and access restricted data.

Features

  • Customer can create a case for an issue or a problem.
  • Customer can view and update own created cases.
  • Customer can create and view comments of the case.
  • Customer can register, login and create a own profile.
  • Customer can view or update their own profile.
  • Customer can search the cases.
  • Increase customer communication, interaction and satisfaction.
  • Lower support costs.
  • WordPress admin can enable or disable a Customer Portal registration.
  • WordPress admin can control the layout of Case and Contact (Customer Portal User). They also help determine which fields are visible or not.

Changelog

1.0.0
 - Initial release

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