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WoowBot WooCommerce ChatBot (WooCommerce)

ChatBot for WooCommerce

WoowBot is a Zero Configuration, Zero Training, Stand Alone Chat Bot or Shopping Bot. You can make this Chat Bot to work with any language easily and quikcly. This plug n’ play ChatBot plugin was developed with Ease of Use in mind and as such does not require any training, scenario creation or bot dialogue creation.

Shoppers can converse with the bot, view, select and Add products to cart directly from the chat interface. WoowBot also provides FAQ Support, eMail user query, Quick Cart, Order Status, Recently Viewed Products, ShortCode for landing page, Mobile Apps and more features!

What is WoowBot Chat Bot?

WoowBot is the Next Generation Conversational Commerce for WooCommerce Platform. This stand-alone chat bot does not require Facebook or any other 3rd party service integration and is ready to serve your shoppers with bare minimum configurations and set up.

Conversational commerce is the future of eCommerce. Enter WoowBot: a new way of customer interaction that allows brands to connect with their customers on a personal level while creating a more natural interaction that mimics the physical world. 24/7/365 WoowBot can provide live chat service for your shoppers and provide product search services, order status and support. Increase customer satisfaction, reduce costs to scale and improve the ability to engage customers. You can even use WoowBot shortcode to create single page shopping experience!

WoowBot Features

Personalized, 24/7 Shopping Bot

A personalized welcome goes a long way to light up one’s day. WoowBot greets each person with a warm welcome and remembers previous chats. It helps the shopper find the perfect product s/he has been looking for. What is worse than not having a live chat on your eCommerce website? It is getting a “No one is Available to Chat” message. WoowBot is always there to find products and to help.

Zero Training Bot

Sure, there are other chat bot alternatives like Facebook messenger bots. But they require complex training and integration. WoowBot is truly plug n’ play. If your store is in English language – you can simply Install WoowBot and you are ready to go. For other languages – you can change all the bot responses. But that’s it! In addition, WoowBot comes with tons of extra features for power users to fine-tune the bot’s personality!

Advanced Product Search & Display

WoowBot provides advanced product search through special database indexing which allows searching through product category, tags and additional WooCommerce fields. This allows for faster and more accurate search results. Products can be added to cart directly from the chat interface.

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In-Chat Support and Contact

WoowBot provides support directly from the Chat window. You can add commonly asked questions (FAQ) and answers in the backend that WoowBot will display when user goes to support area. If the shopper does not find answers to his question in the FAQ, he can opt to send an email to site admin by chatting!

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Order Status

Customers can get their order status directly from the chat window. WoowBot logs a user in on the chat window and shows last 10 order statuses automatically.

ShortCode for Page

Load WoowBot on a page itself with shortcode. With this feature you can create a single landing page for shoppers to add your products to cart and check out!

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In addition to advanced product search WoowBot can show Featured and On Sale products to the shoppers. The bird’s eye view helps you sell more products from your website.

Personalize your ChatBot!

Choose from one of the 4 modern chat window templates. Upload your own background image to show behind the chat window. Add multiple variations of ChatBot responses for each node. They will be used randomly and give an appearance of more human like responses.

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Floating Quick Cart & Recently Viewed Products

WoowBot shows floating quick Cart from any page on your website with the number of products added to cart even when the chat window is not open. Also, shows recently viewed products for easy reference for the shopper.

Language Support

MO/Pot file included but not really necessary unless you want to translate the backend as well. Otherwise, every Chat Bot response and system text displayed on the chat window can be edited from the WoowBot back end easily and quickly. WoowBot also supports RTL!

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WoowBot Chat Bot Features

  • Advanced, fast search with database indexing
  • Search additional WooCommerce product fields like category name, tags, excerpt, SKU etc.
  • Show or hide cart item number
  • Fine tune WoowBot icon position
  • Product display order by and sorting options
  • Option to display order status with or without logging in
  • Option to choose on which pages WoowBot should load
  • Upload custom ChatBot icon
  • Upload custom Agent icon
  • Option to disable WooWBot on Mobile Devices
  • Option to Enable/Disable Product Search, Featured Products, Sale Products, Order Status buttons at start
  • Show or Hide Opening Notifications
  • Upload custom Agent icon
  • Choose from 4 design templates for ChatBot interface
  • Upload your own background image for chatbot
  • Create FAQ area with multiple questions and answers (supports html)
  • Add video in Support area just by pasting youtube link
  • Add multiple store notifications to show above the ChatBot icon
  • Show recently viewed products for easy reference to the shopper
  • Show featured products until shopper has viewed products
  • Quick Cart view
  • Quick access to Support
  • Quick Help for commands that can be used in-chat
  • Admin customizable chat commands
  • Stop Words dictionary included and editable by admin. Bot will automatically exclude stop words from search criteria and chat commands
  • Advanced Language Center to edit and change every WoowBot responses, System languages, stop words and info messages!
  • Add multiple variations of ChatBot responses for each node. They will be used randomly and give an appearance of more human like responses.
  • Display product details in-chat – complete with image, description add to cart option and support for image gallery
  • Option to open product details in page instead of Bot window
  • Persistent chat history over shopper session on website
  • Remember chat history in browser local storage and greet returning shoppers
  • Shortcode for WoowBot on Page
  • Multi Language support. mo/pot file included so you can translate to any language
  • RTL support
  • Enable mobile app feature

WoowBot Mobile App

  • Coming Soon!

Upcoming Feature

The plugin is under active development. We want to work with you as we expand the plugin features so it becomes truly useful to you. If you have any feature request, let us know in the comments. We will try our very best to accommodate all reasonable feature requests.

Why WoowBot Pro?

  • Developed by a company with 15+ years of experience. You can rely on us
  • Always up to date and under active development for new features
  • Extended documentation
  • Easy and Flawless Setup
  • Fully Responsive Templates
  • Unique Features
  • Quick, Reliable, No-nonsense and Friendly One-on-One Support

Version History

Version 3.8.0 – released on Mar 05 – 2018
# Variable Products variant attribute handled.
# Control panel conflict with widget fixed
# Close button for chat window implemented.

Version 3.7.0 – released on Mar 01 – 2018
 # Open Product Details in Page Instead of Bot Window option added
 # Disable WoowBot Opening Notification option added
 # Variable product variant attribute issue fixed.
 # Cart Header Title icon Style fixed.
 # Notiication close icon always visiable in Mobile device.
 # Disable Cart item number on WoowBot icon fully implemented.

Version 3.5.0 – released on Feb 26 – 2018
 # Option for RTL Support for chat bot
 # Option to hide product Search, order status
 # Option to Hide the Chat Bot on Mobile devices
 # Issue fixed for post was called incorrectly. Product properties should not be accessed directly. 
 # Chat Bot Admin panel improvement
 # Suport builder special character parsing issue fixed.
 # Adde more language translation options.

Version 3.0 – released on Feb 24 – 2018

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